Biblog - bibliotek og IT

Information Architecture - i bogstavelig forstand
Hvordan skal biblioteksbygningen skrues sammen, så det bliver nemt for brugeren at afkode og finde alt hvad der tilbydes i et moderne bibliotek.
Start med slutbrugeren - lav fokusgrupper, observér brugernes adfærd og find ud af hvor det går galt. To amerikanske biblioteker beskriver, hvordan de har grebet opgaven an med at ombygge lokalerne.
“It was shocking to us how hard it was to use the library,” “When patrons came in here they were unsure and uncomfortable. Something totally different had to be done.” - er to af de markante udtaleleser fra artiklen i Library Journal. Men udgangsreplikken er optimistisk: "Carnegie and Brookdale report that not only have they energized their patrons, but they’ve energized their staff as well. That kind of spirit is within the reach of all libraries, simply by looking at how users interact with the library’s environment"
Power Users—Library Buildings 2005
By Beth Dempsey — December 15, 2005